Return, Refund and Shipping Policy

Hey there!

We are here to help you with your returns and refunds

Although Ugees as a brand always strives to provide the highest quality products to its customers, if you wish to return the product and claim refund, we offer a 100% money back guarantee on all purchases.

You can raise a return request or claim refunds due to following scenario :

  • If you received a damaged package 
  • If the pump of your bottle is non functional
  • If you do not like the product's performance as expected

Please raise a return or refund request within 7 days from the date of delivery.
To raise a return or refund request;

Write to us at 


Drop us a WhatsApp - +919068955521

Please note:

  • No return or any other claim will be acceptable or valid after the expiration of 7 days from the time of delivery of the product.
  • Our return policy applies only to products purchased from the company’s official website:
  • For any damaged or faulty products purchased from a retail partner or other online sites, please contact them directly.

Shipping Policy:

Currently, we only ship to India. We are shipping to 29000 pin codes across India.

How long will it take to get my order?
All confirmed orders are shipped within 24 working hours .

Depending on your location, it may take our logistics partner 3 to 7 working days to deliver your product.