About Ugees

Ugees is a specialised wash made specifically for undergarments and garments worn closest to the skin. Unlike regular detergents that are designed for jeans, towels, and outerwear, Ugees is formulated to clean what actually builds up in underwear, such as sweat, discharge, bacteria, and fecal residue. These are things regular detergents aren’t built to break down properly. Ugees is.
Regular detergents are formulated for heavy fabrics and often contain strong surfactants that leave chemical residue behind. On delicate fabrics worn so close to the body, this residue doesn’t rinse out completely and may lead to itching, rashes, and discomfort. A specialised wash like Ugees is milder, rinses cleaner, and is designed specifically for keeping intimate hygiene and health.
Regular detergents and soap bars are designed for tougher outerwear fabrics that can handle stronger cleaning agents. They often leave a chemical film on delicate fibres even after rinsing. Ugees uses a milder, pH-balanced formula built for delicate undergarments. It helps break down sweat, discharge stains, odour-causing bacteria, rinses clean, and helps maintain softness and elasticity of the garments that regular detergents aren’t designed to do.
Yes. Ugees was featured on Shark Tank India Season 4, where the founders secured an investment. It was one of the first hygiene products in this category to appear on the show, bringing wider attention to the importance of specialised undergarment care.
Yes. Ugees is dermatologically tested and is trusted by more than 3000 doctors across India for maintaining undergarment hygiene, particularly for people who experience recurring irritation, itching, or rashes that are often linked to residue from regular detergents or inadequate underwear hygiene

Skin and safety

Yes. Ugees is formulated with a skin-sensitive, pH-balanced formula designed specifically for garments worn closest to the body. It is dermatologically tested and uses IFRA-certified, allergen-free fragrances, making it suitable for people who tend to react to regular detergent residue and synthetic fragrances.
Yes. Sweat, discharge, and bacteria that remain trapped in fabric, along with residue from regular detergents that don’t rinse fully from delicate fabric, can cause itching, rashes, and general discomfort over time. Using a dedicated undergarment wash that rinses cleaner helps reduce this risk significantly
High-pH detergents and bacterial buildup in fabric can sometimes disrupt the skin’s natural balance and increase the likelihood of irritation or infection over time. Ugees is pH-balanced and designed to clean bacteria and residue from undergarments without leaving behind the kind of chemical film that regular detergents often do
Yes. Ugees uses IFRA-certified, allergen-free fragrances, so there are no hidden irritants or harsh synthetic chemicals typically found in regular detergent fragrances. The scent is light and clean rather than heavy or overpowering, and it does not linger strongly on fabric or skin after rinsing. It is available in three fragrances. Check our certifications link here.

Effectiveness

Yes. Discharge stains are among the most common and persistent stains found in underwear, and they’re also one of the hardest for regular detergents to break down because of their composition. Ugees is specifically formulated to help break down the proteins and bacteria in discharge, sweat, and everyday body residue that collect in fabric fibres over time.
Yes. Ugees is formulated to help break down blood stains and the bacteria associated with them. It works on period stains, discharge stains, and sweat marks while staying gentle on delicate fabrics. For best results, rinse the garment in cold water first before applying Ugees and washing.
Yes. The smell in undergarments isn’t caused by a lack of perfume; it’s caused by bacteria trapped inside fabric fibres. Ugees is designed to remove odour at the source by targeting the bacteria responsible for it. The result is fabric that smells clean because it actually is clean, not because it’s been perfumed

Usage and care

Ugees follows a simple Pump - Rub - Rinse method. Wet the garment, pump a small amount of Ugees directly onto the fabric, and gently rub to clean. Once the garment feels clean, rinse thoroughly with water, squeeze out excess water, and hang to dry.
Yes. Ugees is specially formulated for delicate garments like bras, including padded, wired, lace and sports bras. It cleans effectively while helping maintain the fabric's softness, shape and elasticity.
Yes. Ugees is safe for swimsuits, bikinis and other stretch fabrics. It helps remove chlorine, salt, sweat and sunscreen residue while being gentle on delicate fibres, helping your swimwear stay fresh and last longer.
Ugees Underwear Wash is primarily designed for hand washing, which is gentler on delicate fabrics like lace, bras, and lingerie and helps extend their life. That said, it can also be used in a washing machine.
Yes. Ugees is designed for regular, everyday use. The product is made to wash undergarments, which are worn daily and come into contact with sweat and bacteria. The gentle formula allows consistent use without damaging delicate fabrics over time.
Yes. Men’s undergarments absorb sweat, bacteria,, and body residue throughout the day just as much as women’s. Ugees helps remove odour at the source, reduce bacteria buildup, and clean more effectively than regular detergent, and it’s safe for the skin worn against cotton briefs, boxers,, and trunks alike.
Yes. Ugees is safe for lingerie, bras, shapewear, lace, silk, satin, spandex, swimwear,, and stretch fabrics
Yes. Ugees is specially formulated for delicate fabrics and is free from harsh ingredients like sulphates, bleach, and synthetic brighteners. It cleans gently while helping maintain the softness, elasticity, and shape of your undergarments, so they stay looking and feeling newer for longer
While Ugees is dermatologically tested for sensitive adult skin, it has not been specifically tested for baby skin. Therefore, we do not recommend using it for baby clothes. For baby garments, we recommend using a detergent specifically formulated and tested for infants

Ingredients

Ugees uses carefully selected cleansing agents, and IFRA-certified fragrances. The formulation is free from bleach, sulphates, and synthetic brighteners, ingredients commonly found in regular detergents that can be harsh on sensitive skin and delicate fabrics.
Yes. Ugees uses biodegradable surfactants and recyclable packaging wherever possible. The refill packs are specifically designed to reduce plastic usage, so you can maintain your hygiene routine without generating as much packaging waste each time you run out
The Ugees refill pack uses four layers of protective material to keep the formulation safe, stable, and effective during storage and transit. This layered design allows it to be both recyclable and refill-friendly without compromising on product quality.
Yes. Each bottle in the Ugees travel set is 100 ml, making it fully compliant with standard airport security liquid restrictions. It fits easily in your cabin luggage without any issues at security.

Orders and shipping

Ugees currently ships across PAN India to most serviceable pin codes. If you’re unsure whether your location is serviceable, you can chat with the AI agent on the website.
Orders are usually shipped within 24 working hours and delivered within 3–7 working days, depending on your location
Ugees offers a 100% money-back guarantee. If you receive a damaged product, experience an issue with the pump, or are not satisfied with the performance, you can request a return within 7 days of delivery. Reach out via email at support@ugees.in or through WhatsApp, and refunds are processed back to your original payment method

Returns & Refunds

Returns can be requested within 7 days of delivery if you receive a damaged, defective, or incorrect product. Reach out via email at support@ugees.in to initiate your return request. Please provide your order number and photographic evidence of the issue to expedite the process.
. Reach out via email at support@ugees.in to help you with the refunds. Once approved, refunds are processed to your original payment method within 3-5 business days.
Contact our support team within 7 days with your order details and photos. We'll resolve it as quickly as possible.
. Refund timelines depend on your payment provider after the refund has been initiated. However, it usually takes around 3-5 business days to reflect in your account statement.